Privacy Policy

Last updated: November 18, 2025

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Rummy gaming platform. This policy complies with GDPR, CCPA, and COPPA regulations.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Username, email address, password, date of birth
  • Profile Information: Avatar, display name, preferences
  • Payment Information: Processed securely by third-party payment processors (we do not store full credit card details)
  • Communications: Messages sent through our support system

2.2 Automatically Collected Information

  • Usage Data: Game sessions, features used, time spent
  • Device Information: IP address, browser type, operating system
  • Cookies and Tracking: See our Cookie Policy for details
  • Performance Data: Error logs, crash reports

2.3 Information from Third Parties

  • Authentication Providers: If you sign in with Google, Facebook, or Apple
  • Payment Processors: Transaction verification

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Create and manage your account
  • Process transactions and send purchase confirmations
  • Improve and personalize your experience
  • Send you updates, newsletters, and promotional materials (with consent)
  • Detect and prevent fraud and cheating
  • Comply with legal obligations
  • Analyze usage patterns to improve the Service

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract: To provide the Service you requested
  • Consent: For marketing communications and optional features
  • Legitimate Interest: To improve our Service and detect fraud
  • Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Cloud hosting, analytics, payment processing
  • Authentication Services: Clerk, Google, Facebook, Apple
  • Analytics Partners: Google Analytics, Mixpanel (anonymized data)
  • Legal Requirements: When required by law or to protect rights

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

After deletion, some information may be retained in backup systems for up to 90 days.

7. Your Rights

7.1 GDPR Rights (EU Residents)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Data Portability: Receive your data in a structured format
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw consent at any time

7.2 CCPA Rights (California Residents)

  • Know: What personal information we collect and how it's used
  • Delete: Request deletion of your personal information
  • Opt-Out: Opt out of sale of personal information (we don't sell data)
  • Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at: privacy@rummy-platform.com

8. Children's Privacy (COPPA)

Our Service is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13.

If we discover we have collected information from a child under 13, we will delete it immediately. Parents can contact us to request deletion of their child's information.

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest for sensitive data
  • Regular security audits
  • Access controls and authentication
  • Secure payment processing (PCI DSS compliant)

However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Cookies and Tracking Technologies

We use cookies and similar technologies. See our Cookie Policy for detailed information.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our Service.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email: privacy@rummy-platform.com

For GDPR inquiries, contact our Data Protection Officer at: dpo@rummy-platform.com