Responsible Gaming

Last updated: November 18, 2025

Our Commitment

We are committed to providing a safe and responsible gaming environment. While our platform is 100% free-to-play with no real money wagering, we recognize that gaming should be enjoyable and balanced with other aspects of life.

Age Requirements

Our Service is intended for users aged 13 and above. We verify age during account creation.

  • Users under 13 are not permitted to use the Service
  • Users under 18 must have parental consent for purchases
  • Parents can contact us to review or delete their child's account

Parental Controls

For users under 18, we offer parental controls:

  • Purchase Limits: Require parental approval for purchases
  • Session Time Limits: Set maximum daily play time
  • Activity Monitoring: Parents can review gameplay history
  • Account Restrictions: Disable chat or multiplayer features

To set up parental controls, contact us at: support@rummy-platform.com

Healthy Gaming Habits

We encourage all players to maintain healthy gaming habits:

  • Take regular breaks during gaming sessions
  • Set time limits for daily play
  • Balance gaming with other activities
  • Don't play when tired or stressed
  • Remember that gaming is for entertainment

Session Management Tools

We provide tools to help you manage your gaming time:

  • Session Reminders: Get notified after playing for extended periods
  • Daily Time Limits: Set maximum daily play time
  • Take a Break: Temporarily pause your account (24 hours to 30 days)
  • Self-Exclusion: Close your account permanently if needed

Spending Controls

Although our game is free-to-play, optional purchases are available. We offer spending controls:

  • Purchase Limits: Set daily/weekly/monthly spending limits
  • Purchase History: View all your transactions
  • Disable Purchases: Block all in-app purchases
  • Cooling-Off Period: 24-hour wait for large purchases

Remember: Virtual currency has no real-world value and cannot be exchanged for cash.

Signs of Gaming Concerns

Be aware of these warning signs:

  • Gaming interferes with work, school, or relationships
  • Feeling anxious or irritable when not gaming
  • Spending more time gaming than intended
  • Neglecting other responsibilities or hobbies
  • Using gaming to escape problems or negative feelings
  • Lying about time spent gaming

Get Help

If you or someone you know is struggling with gaming habits, help is available:

Gaming Addiction Resources

Mental Health Resources

  • National Alliance on Mental Illness: 1-800-950-6264 (US)
  • Crisis Text Line: Text HOME to 741741 (US)
  • International Association for Suicide Prevention: Find your local helpline

Account Closure

If you wish to close your account permanently:

  • You can request closure at any time
  • Account closure is immediate and permanent
  • All virtual currency and items will be forfeited
  • Personal data will be deleted per our Privacy Policy

To close your account, contact: support@rummy-platform.com

Our Actions

We actively promote responsible gaming by:

  • Not advertising our Service to minors
  • Not promoting excessive or compulsive gaming
  • Providing clear information about virtual purchases
  • Making responsible gaming tools easily accessible
  • Training our support team to recognize concerning behavior
  • Regularly reviewing and updating our policies

Contact Us

For questions about responsible gaming or to access support tools:

Email: support@rummy-platform.com

We're here to help ensure your gaming experience is safe, fun, and balanced.